by Camille | Jan 25, 2025 | Customer Surveys and Feedback
When customers leave reviews, they provide more than just opinions—they shape the future of your ecommerce business. Research shows that 88% of consumers trust online reviews as much as personal recommendations, proving their importance in decision-making. Beyond...
by Camille | Jan 25, 2025 | Reviews and Ratings
For many consumers, the quantity of reviews speaks volumes about a business’s credibility. Research shows that over half of customers expect to see between 20 and 99 reviews before they feel confident in trusting a brand’s average star rating. Without...
by Camille | Jan 25, 2025 | Reviews and Ratings
Professional services today face an increasingly discerning audience. Buyers no longer rely solely on traditional marketing or sales pitches—they want proof. The shift in consumer behavior toward valuing authenticity has reshaped how businesses present themselves....
by Camille | Jan 25, 2025 | Industry Insights and Trends
In 2025, customer trust defines success for service companies. What shapes this trust? It’s no longer limited to marketing claims or advertisements. Instead, it revolves around customer voices—feedback, reviews, and ratings. Businesses that treat these as...
by Camille | Jan 24, 2025 | Customer Surveys and Feedback
Customer trust directly influences profitability. A stunning 88% of consumers report that online reviews are valued just as much as personal recommendations. The nature of service companies, however, makes building trust difficult, as their offerings are often...
