Reviews directly influence buying decisions. Yet, many ecommerce store owners fail to collect enough reviews because they...
Customer Review Response Templates That Build Trust
Have you ever had an issue responding to a negative review that seemed...
How to Respond to Negative Reviews: A Guide for Professional Services
Learning how to respond to negative reviews is crucial for maintaining...
Trust Badges for Service Businesses: Ultimate Guide
Trust badges aren't just for online stores anymore. Service businesses...
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5 Best Review Apps for BigCommerce
Running a BigCommerce store and wondering how to leverage the power of customer reviews? You're in the right place. In today's digital marketplace, social proof isn't just nice to have—it's essential for success. Let's dive into the 5 best review...
How to Encourage Ecommerce Customers to Leave Product Reviews
In today's digital age, product reviews are vital for the success of any ecommerce business. They build trust, improve search engine rankings, and provide valuable feedback. However, figuring out how to encourage customers to leave product reviews...
The Difference Between Reviews and Feedback: Ultimate Guide
In ecommerce, understanding your customers is key to success. But here's the million-dollar question: are you truly capturing the whole story? Let's dive into the crucial difference between reviews and feedback, and why it matters for your...
Customer Survey Template for Outdoor Brands
As an outdoor brand, your products need to deliver in the wild — whether that's summiting a peak or just a lazy morning in the backyard. The best way to show that your gear is up to the task? Ask your customers to share their real experiences using...
Best Customer Experience Survey Questions 2024
Providing a great customer experience is key to driving loyalty, positive reviews, and repeat sales. But how do you really know if your customers are happy? The best way is to simply ask them through a post-purchase survey. Customer experience...
7 Tips for Creating a Valuable Customer Experience Survey
As an ecommerce business, a well crafted customer experience survey can unlock insights that drive engagement, loyalty, and new sales. But how can you truly understand what your customers think about their journey with your brand? The answer is...
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