Do you want to understand the review-SEO connection well? Customer reviews impact search rankings, online visibility, and...
Prevent Negative Reviews: Building Customer Service Processes That Stop Bad Reviews Before They Happen
Negative reviews can severely affect your online reputation and lead to a...
Review Incentives: What’s Allowed and What Actually Works
Review incentives offer one surefire way to entice customers to speak out...
The ROI of Online Reviews: Calculating the Business Impact of Customer Feedback
When you run a marketing campaign, you measure it. You know what's...
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7 Ways to Improve the Quality of Your Product Reviews
The quality of your product reviews on potential buyers is profoundly shaped by their depth and substance. Sure, you might have a mountain of reviews, but if they're all brief remarks like "I recommend this item," they're not going to do much to...
10 Simple Ways to Capture Customer Reviews and Boost Your Business
How many reviews does it take to grab the attention of potential customers and convince them to try your product? 10? 20? 50? The truth is, it's way more than you think. According to a 2023 survey, 64% of shoppers said they are more likely to buy a...
How to Get the Most Out of Your Customer Review Software: 7 Best Practices
Customer review software is a must-have in your ecommerce marketing tech stack. It makes collecting, managing, and showcasing feedback much easier, building trust and driving sales. However, many businesses don't get to use it to its potential and...
Is Product Review Software Worth It? A Practical Guide for Ecommerce Businesses
Handling customer reviews manually is totally doable when you're just getting started. Sending out a few requests for feedback isn't really a big deal. But what happens when your online store begins to grow? Asking hundreds of customers for their...
Harnessing AI in Ecommerce Review Management
Artificial intelligence, or AI as most call it, is shaking up industries worldwide, and ecommerce is definitely in that mix. The way AI has become part of everyday business operations has shifted from being a cool new thing to an essential...
The Legal Side of Customer Reviews: Best Practices for Ecommerce Compliance
Securing customer feedback from individuals who have actually purchased your products can feel like an absolutely monumental achievement. However, there's a lot more to handling customer opinions than just gathering them. Behind every review is a...
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